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Your Pet's Favourite Store

Welcome to Kitchener's very own locally owned and independent pet supply store. We're dedicated to creating an experience like no other for you and your pets!

Locally Owned

Meet Owen and Toby, the dynamic duo behind Terrible Toby's. Owen, the founder, took the leap in 2020 by establishing an online store, which has since evolved into what it is today. The store's name pays homage to his not-so-terrible furry companion, Toby.  

Owen is enthusiastic about establishing an engaging and unique brick-and-mortar store that prioritizes pet health and well-being. At Terrible Toby's, we've pioneered a novel, educational, and interactive approach to pet shopping. Come visit us, meet Owen, and experience the exceptional difference we bring to the world of pet care.

A New Way to Spoil Your Pet

At Terrible Toby's, we're excited to introduce a fresh approach to pet shopping. From cutting-edge and distinctive products to interactive displays, engaging events, and informative workshops, we're redefining the standards for pet stores.

Bring your furry companion along to explore our open-concept space. Join us for our monthly nail trimming clinics, or simply drop by for a casual chat about pets. We're always delighted to welcome you to our store, where every visit is an opportunity to celebrate the joy of pets.

Celebrating a Legacy of Giving: Terrible Toby's Mission

When we began Terrible Toby's, it was just an online store with a straightforward mission: raising funds for animal rescues. We started as an online fundraiser, but over time, we've become a hub for pet owners. We continue to organize monthly fundraisers, donate supplies, and gather donations for local animal rescues. Our commitment to supporting animals is at the core of what we do.
Funds Raised
Supplies Donated
Animal Rescues Supported
Years of Progress

Experience Terrible Toby's

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What Others are Saying

Hear what our amazing customers have to say about us.
We love Terrible Toby’s for being a great neighbourhood pet store. Staff are super friendly and helpful. They continue to expand their offerings and welcome requests and are community-oriented — offering nail trims and photo days regularly. We will continue to shop for our Boreal products and other supplies at Toby’s!


They have everything you could ever need for you fur baby and more!! Will definitely be getting my pet supplies here going forward, clean inviting environment, great prices and super helpful and friendly help waiting for you whenever you need it!


A small business doing big things. Owen, Shelby, the whole team and of course Toby himself have done so many amazing things in the year they have been open. The products they carry cover soo many pets needs and the focus they have on helping animals in need is the best I have seen. Proud to be a (not) Terrible Toby's shopper for life!


It is owned by a local young man who is very outgoing and has a cute dog by the name Toby. I'd started my old boy on raw, and he prices are the lowest in the area. Also, we should all support smaller stores starting out. There are way too many big box store makes a killing on their high prices. If you don't see what you are looking for, you could always ask him if he'd be interested in carrying it.


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